Refund Policy

There are no refunds. However, the unused remaining sessions or classes will be given as a studio credit and you may exchange services or "gift" to another person.   

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Membership Cancellation Policy

Members may cancel their monthly membership with 14 days written via email notice and the payment of one final month dues. You will receive an email confirmation outlining your cancellation. Membership monthly rate will be honored as long as membership is maintained. Reinstated membership will be sold at current market rate following cancellation.If your membership billing fails to process, Joyful Movement Therapy will try to contact you via email. Your membership will be suspended and ultimately cancelled should you not provide payment within seven days of your bill date.

Consumers Right to Cancellation: You may cancel your membership contract without any penalty or further obligation within two (2) days from purchase date.

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Monthly Membership Hold Policy

All members receive three free hold per twelve-month year. Additional holds available for $10 / month. Members may place their Membership on hold for a minimum of seven days and a maximum of six months. To hold your membership, email joyfulmovementtherapy1@gmail.com with the exact begin and end dates needed. You must get written email confirmation of both the hold and release of the hold. Medical suspensions may be put into place free of charge following the receipt of a valid doctor’s note.

 

Extension Policy

We do not allow any extension of your existing packages. You must use your sessions or classes within 30 days from your purchasing date.

 

Billing and Contract Cancellation

If your billing fails to process, Joyful Movement Therapy will try to contact you via email. Should you not provide payment within seven days of your bill date, your membership and booking privileges will be suspended until balance is received and account is in good standing.

 

Workshop Cancellation Policy

Late Cancellations with less than 24 hours notice will result in loss of credit.